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E-Commerce Fulfillment by INFOX

We take over your online store fulfillment

Fulfillment refers to the entire process of handling shipments. As a fulfillment service provider, we at INFOX take care of all pending tasks. The prerequisite for this is the storage of your goods in our Fulfillment Center. When an order is placed in your store, the process chain is automatically triggered: we pick, pack and ship your goods according to your specifications. Returns management is also included.

INFOX Warehousing


Container unloading, incoming goods inspection, storage, master data maintenance, inventory control

INFOX Order transmission

Order transmission

Connection of your store to our systems for automated order transmission

INFOX Picking & Consolidation

Picking & Consolidation

Scanner based Pick&Pack, compilation of mixed shopping baskets

INFOX Shipment refining

Shipment refining

For example, by printing and enclosing individualized advertising materials, invoice printing

INFOX Packing


Flexible packaging for small and large orders, individualization of your packaging material, optional sustainable packaging 

INFOX International Shipping

International Shipping

Cooperation with renowned couriers, express and parcel service providers, express delivery, customs clearance, optional climate-neutral shipping.

INFOX Returns Management

Returns Management

Reception of goods, quality control, preparation, temporary storage and transfer to resale 

Outsource E-Commerce Fulfillment

Your Advantages

Cost saving from setting up your own infrastructure 
Time saving and new capacity for your core business
Flexibility for growth or seasonal fluctuations 
Optimal Infrastructure for faster processing  

Know-how and advice from your fulfillment partner 

Perfectly networked

Our Strategic Distribution Partners

We have integrated renowned couriers, express and parcel service providers - CEP service providers for short - as well as freight forwarders into our processes for shipping processing. Through decades of cooperation, all processes are perfectly coordinated.

✓ Operating 24/7 
✓ International Transport
✓ Custom-clearance 
✓ Own customs warehouse in Switzerland
✓ Express deliveries

Centrally Located in Germany and Europe

Our Locations

  • Three locations in Troisdorf-Spich, Großostheim and Hamburg
  • Direct connection to Cologne/Bonn airport 
  • 12.500 Pallet spaces in the high-bay warehouse with variable height 
  • 5.000 Shelf spaces 
  • 3.500mStorage
  • 2.000mTempered warehouse
  • 10.000 compartments for storage or consolidation of small and print items
  • Mulit-level Pick Racks for hand-picking
  • 8.000m2 Production area
  • 14 Hall gates with loading bridges
  • Secured Warehouse for valuables with access control 
  • Fire-protected storage areas
  • Fenced Factory premises 
  • Modern Software for warehouse management

Experienced, flexible, intelligent

Our Concept of Success

Know-how and personal support

At INFOX you will be looked after personally and in line with your needs. With almost 50 years of experience in the logistics industry and the corresponding know-how, we also realize individual orders in solution-oriented and efficient manner.

Modern software for optimal processes 

We use a modern software and flexible infrastructure. Always with the aim of optimizing your logistics processes and also reacting to seasonal fluctuations or promotions on short notice. 


Request a free consultation

We would be pleased to discuss your individual requirements with you. Free of charge and without obligation.